Policies

Returns:

No Returns. Exchange only.

We want you to love your purchase but if for some reason, you are not completely happy with the item please email us to get the exchange process started. Once item is received, a store credit will be issued for the amount paid minus a flat $4 nonrefundable shipping cost. 

* Returned items must be unworn, unaltered and unwashed with the original tags still attached.

* Items must be received within 7 days of purchase and include the original receipt.

* Shoes must be unworn and in their original, undamaged box.

We are sorry, but items not meeting the above requirements will not be accepted for return

Please note, we can not guarantee we will have the item you purchased in a different size or color at the time of exchange.

ALL SALE ITEMS ARE FINAL, NO RETURNS OR EXCHANGES WILL BE ACCEPTED. 

Shipping:

Shipments: Unless otherwise noted, orders generally ship within 5 business days. Please view the item description as some items may still be in production and will not be shipped until a later date.

For more information please email: info@shopsilboutique.com